Contact Us

– Standard Shipping: Free for orders over RM 100 (Delivered in 3–7 business days).
– Express Shipping: Additional fee of RM20 (Delivered in 1–3 business days).
– International Shipping: Costs depend on the shipping rates for different countries; calculated during checkout.

We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, Stripe, and online bank transfers.

– Domestic Standard Shipping: 3–7 business days.
– Domestic Express Shipping: 1–3 business days.
– International Shipping: Approximately 7–21 business days depending on destination country.

Your security is our priority. Our shop uses SSL encryption technology to protect your data and adheres strictly to privacy regulations.

– Orders are processed within 1–2 business days (excluding weekends and holidays). – A confirmation email is sent immediately upon order placement. – You’ll receive tracking information via email as soon as your order ships.

Yes. An electronic invoice is emailed immediately after payment processing. You can also access invoices from your account dashboard anytime.

– Eligible items can be returned within 7 days from delivery if unworn, unwashed, and in original packaging with tags.
– Non-returnable: underwear, swimwear, accessories (hygiene), and final sale items.
– To initiate a return, email support with your order number and reason for return.
– Refunds are processed within 5–7 business days after inspection, excluding original shipping fees.
– For exchanges, return your item and place a new order.
– Report damaged or defective items within 48 hours of delivery, including photos, to receive a replacement or refund.