Privacy Policy
Last Updated: 01/03/2025
We at Vance Secret Boutique respect your privacy and are committed to safeguarding your personal data in compliance with the Personal Data Protection Act (PDPA) Malaysia.
1. Information We Collect
We may collect the following information:
- Personal details: Name, delivery address, email, phone number.
- Payment information: Securely processed through trusted payment gateways; we do not store your credit/debit card details.
- Order History: Records of purchases for order management and customer support.
- Cookies and Usage Data: To improve user experience on our website.
2. How We Use Your Information
We use your information for the following purposes:
- Processing orders, managing delivery, returns, and refunds.
- Responding to your queries or customer support requests.
- Sending promotional emails (with your consent).
- Improving our website and services.
3. Sharing of Information
Your personal data is confidential. However, it may be shared with:
- Courier companies (for delivery purposes).
- Payment processing partners.
- Regulatory authorities if required by Malaysian law.
We do not sell or rent your personal data to third parties.
4. Security
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
- Access, update, or correct your personal data.
- Withdraw consent at any time (this may affect services provided).
To exercise these rights, contact us at: [email protected].
6. Changes to This Policy
We reserve the right to update this policy occasionally. Any updates will be published on this page.
7. Contact Us
If you have any questions about this policy, please contact us at:
Email: [email protected]